Frequently Asked Questions:
Q: Is Oak Hill a day camp?
A: We currently do not have any day camp options but are considering this for a future program. Our current programs range from one night for first chance campers to 5 nights for the standard weeks.
Q: Is my child allowed to leave camp?
Q: What is your communication policy?
A: For safety purposes, we can not accommodate re-entry to camp after check-in has ended for each program.
You are welcome to pick up your child whenever necessary should an event arise, but we can not allow campers to return if they leave camp for any reason.
Q: Is my child allowed to have a cell phone?
A: Cell phones are not permitted at camp unless used for medical monitoring devices (ie: glucose monitors with phone notifications). For our campers privacy and safety, violations of the policy can lead to camp dismissal without refund.
The exception to this rule is High School week where campers are permitted to use their phones during certain activities.
Q: When will I get information about camp?
A: Information for the week of camp will be sent out one week prior to the start of camp. This will include bunk assignments, registration time, and any special items requested by the deans.
A: Due to the number of campers attending camp, camp phone use is only allowed for emergencies and essential communications with parents or guardians. Should a need arise, the dean or camp manager will contact the parents or guardians.
Q: Am I allowed to visit my child?
A: For the safety of our campers and staff, visitors are not permitted while a camp program is in session.
If you are interested in volunteering to serve at Oak Hill, please contact the camp manager at email@example.com.
Q: Am I allowed to send mail to my child?
A: Yes, you can send mail to your child. We recommend sending mail early (a week or more in advance). Make sure to mark the week of camp on the envelope. As mail is sometimes delivered late, please do not send money or other items in your envelopes. Do not send camper mail to the PO Box as this in not checked daily.
You can also drop off cards/envelopes/packages for campers during check-in. Hand delivered mail will be handed out during normal mail times.
Q: I have not received my information email. What should I do?
A: Our emails sometimes end up in the Spam or Junk folders of email clients. They have also been found in the Promotions folder for Gmail clients. Check these areas first to see if an email inadvertently ended up in Spam/Junk. If you still do not see an email, please email our camp registrar at firstname.lastname@example.org.
Q: Is there a registration deadline?
A: Registration closes one week before the start of a session of camp. This allows the deans and staff time to prep all the special details for their session of camp.
Q: Can I request to bunk with my friend?
A: Yes, during registration you can enter your bunk requests. We do our best to honor all of these requests, but we can not guarantee requests.
Q: I'm unable to attend camp. Can I get a refund?
A: Yes. We will refund your camp registration fees up until you check-in to camp. Once you check-in, we are unable to refund your registration fees.
Q: Can I arrive at camp after the check-in period ends?
A: No, we are unable to allow campers to arrive outside of the check-in period for the camp program. This is for the safety and security of the campers.